System status: Service impacted – we’re working on it Incident History
Incidents
Ongoing DDoS attacks impacting dedi781.flk1.host-h.net and dedi303.jnb3.host-h.net
Investigating

We are currently mitigating DDoS attacks targeting these servers. The attacks are generating unusually high volumes of automated traffic, placing additional load on the affected systems.

As a result, websites and email services hosted on these servers may experience intermittent performance issues, slower response times, or temporary disruptions while mitigation efforts are underway.

Our Network Engineering and Systems Administration teams are actively monitoring the situation and working to restore normal service levels as quickly as possible.
June 14, 2026 at 12:41 AM SAST

Ongoing for 14m

High load Due to Increased Automated Bot Traffic
Monitoring

The volume of automated bot traffic impacting our Managed Hosting products has decreased and the situation has been mitigated. Some customers may still experience intermittent website performance or loading issues as we continue to monitor. Our team remains actively engaged and will provide further updates as needed.
June 8, 2026 at 10:59 AM SAST

Ongoing for 6d

System status

Functionalities

Domain administration

Operational

Orders

Operational

Internal Account Transfers

Operational

Restructures

Operational

Payments

Operational

Customer support

Operational

Services

konsoleH

Operational

xneelo Control Panel

Operational

Authoritative DNS Infrastructure

Operational

Webmail

Operational

Managed Hosting - Email

Operational

xneelo website

Operational

Cloudbric

Operational

SiteBuilder

Operational

Web Hosting

Operational

Managed Servers

Affected

Self-Managed Servers

Operational

Colocation

Operational

Cloud hosting

Operational
Maintenance
Security Notice - Phishing Emails - Emergency maintenance - 2222
Scheduled

Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST

  • Maintenance window: undetermined

  • Attending: xneelo System Administrators

  • Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

  • Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
May 12, 2026 at 10:26 AM SAST
.COM/.NET Registry Maintenance.
Scheduled

Scheduled from June 14, 03:00 AM SAST until June 14, 03:45 AM SAST

  • Maintenance window: 45 min

  • Attending: Registry Engineers

  • Symptoms: During the maintenance window, availability checks, registrations, renewals and updates for .com/.net domains may not be available.
June 11, 2026 at 08:20 AM SAST