We are continuing to monitor elevated levels of automated bot traffic across our Managed Hosting products. Although traffic levels have reduced significantly and overall performance has improved, some customers may still experience intermittent website performance and loading issues. Our team remains actively engaged in mitigating the impact and restoring normal service levels.
Ongoing for 6h 46m
System status
Functionalities
Functionalities
Domain administration
Operational
Domain administration
Orders
Operational
Orders
Internal Account Transfers
Operational
Internal Account Transfers
Restructures
Operational
Restructures
Payments
Operational
Payments
Customer support
Operational
Customer support
Services
Services
konsoleH
Operational
konsoleH
xneelo Control Panel
Operational
xneelo Control Panel
Authoritative DNS Infrastructure
Operational
Authoritative DNS Infrastructure
Webmail
Operational
Webmail
Managed Hosting - Email
Operational
Managed Hosting - Email
xneelo website
Operational
xneelo website
Cloudbric
Operational
Cloudbric
SiteBuilder
Operational
SiteBuilder
Web Hosting
Operational
Web Hosting
Managed Servers
Affected
Managed Servers
Self-Managed Servers
Operational
Self-Managed Servers
Colocation
Operational
Colocation
Cloud hosting
Operational
Cloud hosting
Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST
Maintenance window: undetermined
Attending: xneelo System Administrators
Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
Scheduled from June 8, 09:00 PM SAST until June 8, 11:00 PM SAST
Maintenance window: 2
Attending: xneelo Engineers
Summary: Canary server security patching
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 9, 09:00 PM SAST until June 9, 11:59 PM SAST
Maintenance window: 3h
Attending: xneelo Engineers
Summary: Managed server patching.
Symptoms: Websites and email hosted on the affected server will be inaccessible during the maintenance window.
Scheduled from June 9, 10:00 PM SAST until June 10, 12:00 AM SAST
Maintenance window: 2 Hours
Attending: xneelo Engineers
Summary: We are conducting scheduled maintenance on the xneelo Control Panel on 9 June from 22:00 SAST until 00:00 SAST. We apologise for any inconvenience caused and appreciate your patience.
Symptoms: The xneelo Control Panel will be unavailable during the maintenance window.