System status: Service impacted – we’re working on it Incident History
Incidents
Xneelo Control Panel Access Intermittent
Investigating

We are experiencing intermittent timeouts when accessing products within the xneelo Control Panel. Our developers are actively investigating to resolve this as a priority.

In the meantime, you can still access your web hosting services via konsoleH

We apologise for the inconvenience.
June 23, 2026 at 11:38 AM SAST

Ongoing for 3h 32m

System status

Functionalities

Domain administration

Operational

Orders

Operational

Internal Account Transfers

Operational

Restructures

Operational

Payments

Operational

Customer support

Operational

Services

konsoleH

Operational

xneelo Control Panel

Affected

Authoritative DNS Infrastructure

Operational

Webmail

Operational

Managed Hosting - Email

Operational

xneelo website

Operational

Cloudbric

Operational

SiteBuilder

Operational

Web Hosting

Operational

Managed Servers

Operational

Self-Managed Servers

Operational

Colocation

Operational

Cloud hosting

Operational
Maintenance
Security Notice - Phishing Emails - Emergency maintenance - 2222
Scheduled

Scheduled from May 12, 10:26 AM SAST until May 19, 10:26 AM SAST

  • Maintenance window: undetermined

  • Attending: xneelo System Administrators

  • Summary: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.

  • Symptoms: Please remain vigilant as we’ve seen a global rise in phishing emails. To verify any invoices, always log directly into your Control Panel.
May 12, 2026 at 10:26 AM SAST
Managed server patching - Planned maintenance - 2403
Scheduled

Scheduled from June 23, 09:00 PM SAST until June 23, 11:59 PM SAST

  • Maintenance window: 3 hours

  • Attending: xneelo Engineers

  • Summary: Managed server patching

  • Symptoms: Websites and email hosted on the affected server will be briefly inaccessible during the maintenance window.
June 22, 2026 at 01:58 PM SAST
.EU Registry Maintenance - Planned maintenance - 2407
Scheduled

Scheduled from June 24, 06:00 AM SAST until June 24, 09:00 AM SAST

  • Maintenance window: 3 hours

  • Attending: Registry Engineers

  • Summary: During the maintenance window, availability checks, registrations, renewals and updates for .EU domains may not be available.
June 22, 2026 at 02:59 PM SAST
sql21.cpt1.host-h.net - Planned maintenance - 2422
Scheduled

Point of impact: 197.221.2.81
Scheduled for: June 24, 06:30 AM SAST until June 24, 07:00 AM SAST

  • Maintenance window: 30 min

  • Attending: xneelo Engineers

  • Summary: Server Maintenance

  • Symptoms: Databases hosted on the affected servers will be inaccessible during the maintenance window. You may experience website downtime.
June 23, 2026 at 12:52 PM SAST